* Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures.
Alight Customer Care Representative jobs - Indeed In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. You will be notified during the hiring process which checks are required by the position. Because transformation takes a workforce. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Alight Solutions offers a promising . Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. The mission of our customer care teams exemplifies the need for humanunderstanding. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. This may include assisting the caller in navigating the system as well. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Learn more about our customer care offices. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. About Alight Solutions Alight is a leading cloud-based human capital technology and services. Posting id: 823465203. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. The assessors like to know that you are familiar with the company and with the position for which you are interviewing.
You are As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment.
Customer Care Representative I, Healthcare Benefits at Alight - GrabJobs You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. In addition to a base salary, this position may be bonus eligible. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". $50K-$69K Per Year (Glassdoor est.) Customer Care Representative Resume Examples. You have already created a job alert with same filters. Alight is committed to a diverse workforce and is an affirmative action employer. They inform them about products and services, answer their questions and resolve their issues. This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Explore open roles at Alight. Customer Care Representative Human Resources. View Job description, benefits and responsibilities.
Customer Service Representative Job Description | Indeed See office directory
Customer Care Representative - Open to Alight Alumni Only at Alight The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Customer Care Representative Human Resources. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services.
Customer Care Representative, Human Resources - Virtual - LinkedIn Know Your Worth. Alight believes diversity should be visible, valued, and sustained throughout the organization.
Customer Care Representative, Human Resources - Virtual Job in Tampa We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries.
Customer Care Representative interview questions and answers Si es as, entonces ReedGroup es para ti!
Customer Care Representative Job Description, Skills, and Salary Alight is committed to the continued development of our colleagues. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Disabled Person, Inc. We reward continuous improvement and encourage you to own your own development. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. We want towelcome you to learn more aboutAlight and our Customer Care team. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. We strive for Excellence Every Day by collaborating with our clients and colleagues. * Able to work independently and to adapt to a rapidly changing environment Explore careers Media or Investor inquiries? Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. We strive for Excellence Every Day by collaborating with our clients and colleagues. Its a permanent virtual customer care representative Job. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries.
Customer Care Representative, Human Resources (Lincolnshire, IL) job The mission of our customer care teams exemplifies the need for humanunderstanding. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. Lensa, Inc. - Lensa is a job search engine. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Communicating with customers through various channels. . Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members.
Customer Care Representative Job Description - Gladly Get hired today! * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! Join our team. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. At Alight, we are reimagining how people and organizations thrive. This position supports Alight s benefits administration and HR BPO platform businesses. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support.
Alight Solutions Customer Service Representative Reviews Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. Required Skills. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. At Alight, we believe a company's success starts with its people. The estimated additional pay is $2,234 per year. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. It's why we're so driven to connect passion with purpose. Location * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. Copyright 2023 Grabjobs Pte.Ltd. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Health, Dental, Vision, Life Insurance and more. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more!
Alight Solutions Customer Care Representative Reviews We are brave in spirit, act decisively, learn quickly and get it done. View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. Location: San Juan, Puerto Rico. As a Customer Care Representative, you will report to a Customer Care Team Leader At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! * Strong attention to detail with critical thinking skills DISCLAIMER: * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level.
Willa Davie's email & phone number - Customer Care Representative II at Customer Care Representative, Human Resources - Texas Virtual (Work They may often give instructions by phone and besides performing clerical tasks, they also assist . Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. You have As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. Bilingual (English/Spanish) Customer Care Rep - Virtual. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Visit investor site Looking for an Alight office? Tasks to include in a Customer Care job description . As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Our Promise Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future.
Customer Care Representative *Remote* Job in Washington, PA at Alight 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. The mission of our customer care teams exemplifies the need for human understanding. Scroll down below to view similar jobs . The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Our people are our greatest assets at Alight Solutions because People Matter! Benefits start on your first day of employment, Programs & activities that give back to our. Training will begin for this class on Monday, May 1st
Average Alight Solutions Salary | PayScale A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.
Customer Care Representative (Open to Eastern & Central Time Zones) Job As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required.
Customer Care Representative, Human Resources (The Woodlands, TX) job Customer Care Representative Human Resources. At Alight, we connect passion with purpose. Our story. Our story starts with a simple, universal truth: Every business is a people business. Travel Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Reporting Relationships This program provides you with the foundation you need to lead to a path of success. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Our story starts with a simple universal truth: Every business is a people business.
Customer Care Representative, Human Resources (Charlotte, NC) job VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . We combine data-driven . Help us reimagine how people and organizations thrive! Because transformation takes a workforce. Eres compasivo, enfocado al servicio al cliente, determinado y tienes el deseo de ser parte de un equipo progresivo e innovador. Alight Solutions Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. We understand the powerful human connections that create success for organizations. If so, you've come to the right place. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! Find out if you meet the requirements! * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. We strive for Excellence Every Day by collaborating with our clients and colleagues. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year.
How much does a Customer Service Representative make at Alight - Indeed