We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. If we learn of specific developments at or close to your accommodation, which are likely to significantly affect the enjoyment of your holiday, then we will do our best to contact you before departure. Our offers include room upgrades and board upgrades. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. We know that each of our clients has different requirements of their holiday, so we offer a fully flexible approach to building and pricing each holiday, using separate components of accommodation, flights, transfers and optional extras (such as excursions). Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. If you choose to make your own way home and not accept or wait for your confirmed carrier to offer the rescheduled journey, we are unable to consider a refund of any accommodation, welfare or transport costs you incur, and cannot guarantee a refund of your unused costs. At the time of going to press there were no particular health requirements for British Citizens going to Italy. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Manage all your AirAsia India bookings. Tuscany is also home to Florence, with its distinctive Renaissance dome and world-famous art galleries. Note: This is a mandatory requirement as the enrolment was earlier done as a minor/child and as per our records the member is now above 18 years of age and is required to accept the Club Vistara Terms and Conditions on their behalf. Well help you navigate the top sights and attractions of this wonderful island.
Flight Tickets | Holiday Tickets and Documentation at Citalia hotels in or close to town centres, or near to main roads or railways lines). Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. Find out more about Toscana Resort Castelfalfi, Tuscany Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Wherever you choose to explore, wed love to pair you with your dream holiday to Italy. If you do not have an account, refer to the view or cancel your reservation section. Your Reservations | Booking.com for Partners Your Reservations Learn how to access and manage property reservations on the Booking.com extranet or Pulse app to handle changes, cancellations, overbookings, and no-shows. We take every precaution to ensure that the descriptions of each property and facility are as accurate as possible at the time of publication. Booking with Confidence terms and conditions here. Booking with Confidence terms and conditions. If you choose not to change hotels during such delays, we will be unable to consider a refund of additional costs you incur. The tradition, culture and remarkable spirit of Florence oozes from this truly authentic Italian hotel, which is built around a Byzantine round tower. But ATOL protection does not apply to all holiday and travel services listed on this website. Occupancy: Only those guests whose names appear on the Citalia confirmation invoice & accommodation voucher may occupy the apartments or villas. Unlimited mileage Collision Damage Waiver Airport Tax City Surcharges Theft protection (not waiver, see below) Local taxes and VAT (at 21%) Vehicle License Fee, Deposit (you will be required to leave an imprint of a credit card on pick-up, please note that the person in whose name the vehicle is booked must be the person whose credit card is used) Garaging, parking, petrol and traffic fines Baby/child seat One-way fees Additional Insurances and Waivers Special equipment Supplement for drivers aged 25 years and under (payable locally) Personal Accident Insurance Additional driver charge. Minibars may not necessarily be stocked. Whenever vegetarian meals are requested, this request will be passed on, however, we cannot guarantee their provision by hotels or airlines. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Our contact centre is also available on 01293 765055. For further information, visit the ABTA website at https://www.abta.com. We've been helping our customers to discover the very best of Italy for 90 years.
Booking Error | Citalia If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Alternatively, call one of our Personal Travel Planners, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Some airlines offer a 'Sitting together' supplement. Terms and conditions apply. But ATOL protection does not apply to all holiday and travel services listed on this website. However, circumstances can change after publication. Where could you be heading to in the next few weeks? Venice, Verona and Milan are all found here, making it a great place for a city break as well. Normal booking terms & conditions apply. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. But ATOL protection does not apply to all holiday and travel services listed on this website. But ATOL protection does not apply to all holiday and travel services listed on this website. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Or check the COVID-19 requirements for you trip to get Verified to Fly. The card and the booklet "Health Advice for Travellers" can be obtained from the Post Office. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Holidays to Italys coast and islands provide some of the most picture perfect views around and many wonders to discover. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Bedroom photography: The photographs do not necessarily depict the room type that will be allocated to you, which may vary in size, dcor and style from that shown. Find out more about Toscana Resort Castelfalfi, Tuscany, Find out more about Grand Hotel President, Sorrento, Find out more about Baglioni Masseria Muzza, Puglia, /holiday-types/venice-simplon-orient-express/, /holiday-types/small-and-boutique-hotels/, /holidays/italy/veneto/verona/tours/verona-opera-festival-3-nights/, /holiday-types/italian-festivals-and-events/, Find out more about Destination of the month, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Certain electric items cannot be used in hotel rooms, such as water heating elements, kettles, irons, etc except those provided by the hotel. Cancel/ change an accommodation booking; Cancel an itinerary/ booking during booking process; Booking overview / Find past bookings; Flights changes & cancellation. Customize your flights, add-ons, and value packs. Offer is subject to change and can be withdrawn at any time. Please contact the agency who carried out your reservation for all change or cancellation requests. Breakage deposits: Where our villa/apartment owners require a breakage deposit against possible loss or damage, the deposit requirement details are normally shown in the description or will be advised on your itinerary. Please ask for our Special Needs form before making your booking in order that we can assess your personal requirements. Because flight, train and transfer times can vary, it is sometimes impossible for customers to enjoy a complete number of days half or full board meals at the hotel. Our ATOL number is 0285 and our ABTA number is V4068. Combine two of Italy's stunning lakes all in one trip. We have been helping our customers discover the very best of Italy for 90 years now. I had to re-book a holiday to the Amalfi Coast. You can also find more information about the validity period, how to change or refund them and more information on the types of seats reserved for specific categories Sicily offers a real mix of culture, history and scenery, making it a top spot for a self-drive holiday, while Sardinia is famous for its white-sand beaches and family-friendly resorts. Please ask for details at the time of booking. Offer is subject to change and can be withdrawn at any time. Also see Local holidays. - have difficulty moving quickly cannot sit in these seats. There may be serious penalties for doing something that might not be illegal in the UK. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely.
British Airways - Manage My Booking Manage your bookings. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate.
How do I view, change or cancel a reservation - Accor Please note however, that the provision of central heating is subject to compliance with the fuel saving requirements current in Italy which normally limits heating to Apr and Oct. Check-in times: Villas/apartments are not normally ready for guests until 4.00 pm and check-out must be by 10.00 am on the day of departure. Read our Modification guide to understand more. Where could you be heading to in the next few weeks? Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Our ATOL number is 0285 and our ABTA number is V4068. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Double rooms: In Italy, it is normal practice to link two single beds together to use as a double bed. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Check in online, print boarding passes and manage your British Airways booking. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. We cannot accept liability, or consider refunds for clients who cannot travel because of insufficient or incorrect documentation. Step back in time and enjoy spectacular scenery on board a luxurious train. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Bedroom facilities: Descriptions apply to twin rooms in hotels and facilities may vary for other room types. Take a look at our latest offers and start saving on your next luxury holiday today. Cars must be returned to the place specified by the car rental company otherwise parking charges will be charged to your credit card or deducted from your deposit. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. For further information, visit the ABTA website at https://www.abta.com. We've been helping our customers to discover the very best of Italy for 90 years, Download the Travelopia Modern Slavery Statement as a PDF. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Everything you need for your flight / Manage your flight. Step back in time and enjoy spectacular scenery on board a luxurious train. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Where an offer includes one or two free nights accommodation this will be on the board basis included in the basic holiday price. Company Number: 446617. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. SQ Booking Reference SQ E-ticket number. Where could you be heading to in the next few weeks? Please note that the Citalia Terms and Conditions also applies to the pay your balance online facility. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. It is advisable to identify if there are any areas which it is best to avoid, particularly at night. On the day of departure, you will usually be requested to vacate your room by 10.00am and most hotels will look after your luggage and provide a day room if your flight is not until the evening. Explore one of the worlds most glorious cities before heading to Italys largest lake. If a car in the group you require is not available, the car rental company reserves the right to supply a higher group vehicle at no extra charge. Should we incur additional costs, these will be recovered from you. Deposits are returned on departure subject to deductions for any damages incurred. You are required to indicate your eligibility for the offers at the time of booking your holiday and you should supply a copy of the relevant document. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Our offers include room upgrades and board upgrades. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Please note that the beach may not be for the exclusive use of hotel guests.
Booking Terms & Conditions | From Citalia Please check availability with our reservations staff. you agree to Ryanair using cookies to improve your browsing experience, personalise content, provide social media features and analyse our traffic. Since 10 January 2005, a no smoking policy has been introduced throughout Italy and applies to all public places including nightclubs, bars, cafs, shops, museums etc and includes public areas of hotels. Due to airline policy most flights will be non-smoking and some may not serve alcohol. Your electronic documents are available on our website within 28 days of departure. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. We appreciate that clients with special needs have specific requirements that must be met to ensure a successful holiday. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. Please see ourTravel with Confidence page for full details. Log in with your email and proceed to "My Bookings". Company Number: 446617. If you have any general trade support queries please e-mail [emailprotected] and we will get back to you as quickly as possible. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. It is your responsibility to provide this information to us or the airline as instructed. NB our arrangements always include: airport / port taxes, hotel service charges, handling fees and VAT and our Concierge Service where a representative or agent in Italy is available by telephone for help and advice. 01293 - Calls are charged at your provider's local or national rate. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. During local and national holidays, certain facilities and museums may not be available and therefore sightseeing tours and shopping may be limited and transport may be affected. The advice can change so check regularly for updates. Smoking is only permitted in private homes, hotel rooms (at hotels discretion), in the open air or designated specially adapted rooms (which are few). BOOK AND MANAGE OFFERS SUPPORT VOLARE en - en. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Search flights Book a . It is your responsibility to familiarise yourself with, and respect local laws and customs. Browse our latest Italy holiday deals and start planning your getaway today. There are no maximum age restrictions. 'Sitting together' may mean across the aisle or one behind the other. Then it's time to check-in. For further information, visit the ABTA website at https://www.abta.com. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use. Your actual check-in time can be selected 3 months before you sail. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Log in Search. There may, however, be exceptions and we will confirm tickets as soon as possible. If you fail to do so, we will have no liability to you for any cost, loss or damage which you suffer nor will we refund you the cost of any unused portion of your travel arrangements. Delays, for whatever reason, are the responsibility of the airline and subject to their conditions of contract. Allow us to help you filter through our best holidays based on your desires and needs. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Explore one of the worlds most glorious cities before heading to Italys largest lake. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Please provide a valid last name without any punctuation or spaces. BOOK AND MANAGE OFFERS SUPPORT VOLARE gb - en. Citalia has partnered with Avis; providers of premium car rental for over 70 years, to provide you with first rate service when hiring a car. Manage your Flight. Our ATOL number is 0285 and our ABTA number is V4068. Opera and concert tickets can usually be reserved for you in advance and we can normally confirm tickets within a week or two. Our offers include room upgrades and board upgrades. Half board, Full board and All Inclusive is often based on a set menu, buffet or meal voucher system. Therefore, children and non-swimmers must always be supervised by an adult and no one should swim shortly after taking food or drink.