Will it take the fee automatically when the transaction is complete? If you are new to selling on Depop, you will need to have a Paypal account and verify your information. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. By browsing this website, you consent to the use of cookies. Press question mark to learn the rest of the keyboard shortcuts. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. By browsing this website, you consent to the use of cookies. Please contact the moderators of this subreddit if you have any questions or concerns. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. Update or re-download your Depop app to the latest version. You will log in to your Paypal account and check all the notifications from them asking for this information. 130 sold. 5. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Disconnect your Paypal from Depop and reconnect again. What is Depop, and why did Etsy spend $1.6 billion on it? - Vox Open the app and tap on the Camera icon at the bottom center of the home screen. Sydny Sky, Depop seller, phone interview, October 28, 2020. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. I feel like im doing something wrong or not understanding? You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. Now, you can list as many products as you want. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. You are viewing the PayPal Community Archives. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Consistency is key. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. We'll just need you to confirm: The email address linked to your Depop account. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Read Next: How to Ship on Your Own on Depop. When the money has been transferred, you can move it over to your bank account if you wish. The cost savings to the customer can help to boost your sales. Create an account to follow your favorite communities and start taking part in conversations. 1999-2023 PayPal, Inc. All rights reserved. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. How to Sell on Depop - A Beginner's Guide - shift4shop I am a bot, and this action was performed automatically. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Please read my full disclosure policy for details. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Figuring out what to get rid of is just the beginning. It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another. With an effective product description, you can convince the customer to click the Buy now button. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. The USPS international shipping calculator can help you gauge your pricing. Follow these steps when you want to create a Depop listing. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Check that you are not accidentally logged on to another account if you are using multiple devices. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. Can Nigeria's election result be overturned? Even when your product doesn't get sold, you wouldn't have to pay for anything. Enter Depop. However, the funds from the buyer did not show up on my Paypal account. Learn more. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. Really confused how this can happen. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. But don't worry, How To Pack & Ship An Xbox (With Pictures). why did I get charged different payment fees? : r/Depop There are several times throughout the year that Depop has offered free shipping. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). Active today. Repeated violations will result in a ban. Depop fees and charges - Depop help GB As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. Can pre-loved clothes make fast fashion sustainable? The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) When you buy through our links, we may earn a commission. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Depop limited fee. Scammed through Depop. have an item that costs: $25, but you offer free shipping for a $4.75 label Step 6: Now tap on List your first item. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". We, TechCrunch, are part of the Yahoo family of brands. Also they're charging me for shipping even if I put buyer pays for shipping? Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. Learn More. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Definitely gonna start telling people depop payments only. Your PayPal account is connected to your Depop account. Just make sure to do your diligence and follow all the steps required by Paypal. As of January 22, 2023, USPS Regional Boxes were discontinued. A week later they have opened a dispute saying this was an unauthorised payment? The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. Others have received a faster response from reaching out to Depops Twitter account as well. There are many things you should know before selling on any marketplace. How do I get a Depop fee refund? - Depop help GB Our community is made up of people who are creating a better future. Can anyone help me? So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. If you would like to customise your choices, click 'Manage privacy settings'. Home. I'm sure Depop will have that policy too good luck!! Advice, staff picks, mythbusting, and more. Some people may suggest taking the transaction privately to avoid paying fees. Today, Depop is a place where millions of users come to celebrate their style and discover culture. She immediately used her brother's Depop account to comment on the offending post and contact the app. Houston, United States. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. However, LTS, priority tape is supposed to be used ONLY if you are using it as a plain box think ole school brown boxes (that doesnt state that its priority) because if it states its priority then there is no need to use the tape. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. i have recently been conned out of 440 pounds by a scammer using paypal and depop.i answered an add on facebook on how to earn money using your paypal account.basicly the scammer made payments into my paypal account and i had to upload a percentage to his bank account and i was supposed to keep 25 percent.unknown to me he had placed adds on depop selling trainers using my paypal adress so when the items did not arrive i was subject to a chargeback.i have contacted paypal who could do nothing for me so i contacted the police who are currently looking unto it.for anyone who is interested the guy doing the scam is still onfacebook his name is kai hunt and accordng to his profile works in lloyds bank in birmingham.please do not fall for this kind of scam like i did. Or will it take it from me the moment I put more money in my bank account? If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. Your description must disclose that you are working with a third-party to source and manufacture your products. With shipping and complicated seller fees, it felt like a chore. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. can someone explain why I was charged $13? authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. Please contact the moderators of this subreddit if you have any questions or concerns. Step 3: Fill out the basic details and then click on Next. Good to know it's normal doe. The rest is up to you. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. Sky warns: "Don't let your photo be more distracting than the product you're selling.". DEPOP LIMITED - Find and update company information - GOV.UK Add photos, description, price, and all the other details that weve discussed above about your product. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. If so, then you may have thought about selling on Depop. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. Do you have items laying around at home that you want to sell online? To keep proof of postage, send the item to the address on the in-app receipt. Possibility 3: Buyer internationally cancelled the payment Tap on the Setting icon from the top right side of the screen. Im going to get rid of those this week was a common refrain. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. The following is a sponsored link. You have two options as a seller before you actually give the refund. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. "The fact that this has been going on for monthsis unacceptable. For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. It focuses on music, fashion, art mental health, and sustainability, Short said. - made sure not to do it through friends & family because I know people get scammed that way so often. Step 2: Add a photo/logo that represents your brand and tap on Next. 1. Your Depop and Paypal Payment Issues Solved - Fulfilled Merchant Below is a simple chart that shows how it works. Well Damn lol. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. What You Need to Know Before Selling on Depop. We use cookies to ensure that we give you the best experience on our website. It's a pain, I hate PayPal payments. Etsy is acquiring UK-based social selling site Depop for $1.625B in a How long do you have to be inactive on Depop? We actually update the tracking information on both Paypal and Depop. Once youve put it all together, your listing should look something like this. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. Although I cant say that my Depop shop earned me a fortune, it did help fund a trip to Tokyo in my first year of selling. But when Ms Strike logged back in, she was shocked by what she found. For reference, my first three sales on Depop were temporarily on hold. Can you put videos on Depop? - VideoAnswers I know it's negligible but if what's the reason that this happened. I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. 2023 BBC. Wirecutter is the product recommendation service from The New York Times. Music. Rather Depop shipping is included in the price depends on the individual seller. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. Your buyer's Depop @username. A collective of individuals who inspire and grow with their evolving style and values. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. It should have no effect on the deliverability of your packages. In fact, shipping on your own tends to be cheaper for most clothing items. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. I am a bot, and this action was performed automatically. The firm confirmed that credential stuffing is a big part of the problem. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. They may even ask for PayPal payment via friends and family. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. Gabbysheidy. but I'm can't seem to upload them to the claim. Thats it, youve successfully listed your first item on Depop! Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. For example, if you For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. eBay vs Depop: Which is better for selling? The item I sold was 30$ and they taken 13$ out of the sale lol. Shipping with Depop internationally vs. domestically is different in a few ways. And what is depop limited? Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). It can sometimes take all the money in the bank just to get started, and you may not see any returns for a while. They are entrepreneurs, pushing fashion forward in so many different ways. Fill out the basic details and then click on Next. The person paid via goods as PayPal took a percentage. Why do Depop charge 10%? Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. When you land on a style that works for your followers, stick with it. That means if you click and purchase from this link I have and/or may receive a small commission. When they updated to extra-small I didnt bother to go back to update my older listings. Please make sure you've read the community rules, and that your post follows our posting guidelines. Terms of Service - Depop help GB Also the depop profile has blocked me. Or, do you have a collection of handmade products that you'd like to start selling? since theyre all different numbers. Also remember, PayPal fees! Please read rules before posting. Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. They are entrepreneurs, pushing fashion forward in so many different ways. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. There are pros and cons to offering free shipping automatically. A sub for discussing all things Depop. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. When selling online there are some common reasons why customers return a purchase. You lost any seller protection by sending to another address than the paypal registered address of the buyer. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. The way you optimize your listing pages can have a huge impact on your sales, so follow these best practices for adding listings to your Depop store. 28 days FAQs will be removed. The depop limited charge just reoccurred the next day and it went through. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. From launching their own brands to building vintage resale businesses. ***UPDATE** SWIPE FOR ANSWER!! Any post that does not adhere to them is subject to removal. Consider Shopping Secondhand. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. Of course, everybody is human and sometimes Post Offices make mistakes. Do you want to sell on Depop but dont have the time? Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. For the United States, Depop uses USPS as their vendor for shipping within in the app. Can someone explain to me what Depop limited is on PayPal and why im However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop.