*All forms of ID must be valid and used before expiration date. Your Email Address *. Click here to view the Paper Application options. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Pay your bill online Update your account information If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Verified customer. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Click here to enroll today to see if you qualify! Social Security benefits statement. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. T-Mobile data & APN settings | T-Mobile Support FIND MY STATE Qualify For Lifeline Free Phone Service Find your state-specific qualifying information here! Our terms and conditions will apply. Benefits may be transferred to another participating provider at any time. Life Wireless Customer Service To reset your settings to default, choose your device manufacturer below. An eligible household is limited to one monthly service discount and a single one-time device discount. Help Center | Q Link Wireless Hence, here is the comparison of the two plans in the state of California. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. You must use your phone to continue to receive service. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Find your state-specific qualifying information here! If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. An eligible household is limited to one monthly service discount and one device discount. Meets the eligibility criteria for a participating providers qualifying low-income program. Lay the SIM Card on a hard, flat surface. enTouch Wireless Unlimited Talk/Text free Lifeline cell phones Call us at 1 (855) 754-6543 or get instant answers. While enTouch provides Free service through Lifeline to eligible customers, enTouch uses the same technology and connections as non-Lifeline cell phone providers. Service plans are posted on enTouch Wirelesss website at, enTouch Wireless provides high-speed broadband service to ACP customers. Our standard terms of service, including the Acceptable Use Policy, apply and are available here: https://www.entouchwireless.com/terms-of-service/. Non-Tribal (CA) ACP + Lifeline Combined Service Plan: Tribal (Non-CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*, Non-Tribal (Other, excludes OR, KY, PR) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 10GB Data, ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 11GB, Unlimited Talk, Unlimited Text, and 14GB Data, Unlimited Talk, Unlimited Text, and 8GB Data, Tribal (Non-CA) ACP Only Plan: Unlimited Talk, Unlimited Text, and 15.5GB Data, Non-Tribal (Other, excludes OR, KY, PR) ACP Only Plan: Unlimited Talk, Unlimited Text, and 5.5GB Data*, ACP Only Plan: Unlimited Talk, Unlimited Text, and 6.5GB Data*, Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. You agree that any state, local, Tribal government, school, or school district may share information about your receipt of benefits that would establish eligibility for the ACP and that such information will be used only to determine ACP eligibility. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. Only eligible consumers may enroll. Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. enTouch Wireless reserves the right to block calls to any country or international number range without notice. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. enTouch Wireless free Lifeline government phones 2023 Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP on March 1, 2022, if eligible. EnTouch Wireless: Your account number will be listed when you login into your account - or, you can call EnTouch Wireless at: 1-866-488-8719 to get it. Subscribers in states other than California who subscribe to a combined non-tribal Lifeline and ACP service offering and later transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 1000 minutes, 500 texts, and 100 MBs of data at 1Mbps. Online Account Access. Social Security benefits statement. Social Security benefits statement. Why Register for MyEntouch? The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. The Lifeline benefit . If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at, No. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. enTouch Wireless customers can stay connected to friends and family abroad with FREE international calling to countries including Canada, Mexico, India, UK, and more!*. An eligible household is limited to one monthly service discount and one device discount. 3 consecutive months' worth of your most current pay stubs. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. B11. Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. www.EnTouch.net 281.225.1000. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Our standardterms of serviceapply. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. Your temporary access token will be sent to the . Questions? Melanie Pinola As a service. Click here to check coverage in your area. Beginning December 31, 2021, EBB customers may switch their service plan at any time. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Thank you we really appreciate your business. Videos stream at DVD quality (480p). Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Lifeline plans and benefits may be maintained without enrolling in the ACP. MyEntouch | Create Account | Index Register Please enter your full account information as shown on your bill. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Lifeline is a government benefit that provides free cell phone service for eligible customers. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. The ACP monthly service and device discounts are non-transferrable. Only qualified consumers with documentation proving eligibility may enroll. Assurance Wireless has an average consumer rating of 2 stars from 156 reviews. (CN) - A family blames a rehab program for rooming their father with a schizophrenic who stabbed him 139 times and slashed his throat. Our standard terms and conditions will apply. Data throttling may apply to users with very high levels of data usage. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Videos stream at DVD quality (480p). Offer not available for existing enTouch Wireless customers. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Click account settings, scroll to the bottom of the page and click Port out information to view your account number and PIN. Currently, millions of people in over 40 states find this platform very efficient. Divorce decree or child support document. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. The ACP monthly service and device discounts cannot be transferred to another household or individual. Customers on any Unlimited service plans using data consistent with the AUP may receive unlimited additional free data in 500 MB increments (at 256 kbps) for the rest of the monthly period by contacting Customer Care. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. Only eligible consumers may receive ACP discounts. Affordable Connectivity Program (ACP) Terms & Conditions - EnTouch Wireless *All forms of ID must be valid and used before expiration date. EnTouch Wireless After 30 days of non-usage you will be de-enrolled in the program. Account type Residential Business First Name Last Name Account number cancel Account Sign Up and Security FAQs Where is the account number on my bill? For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. You can apply your ACP discount to any available enTouch Wireless service plan. Special Offers; Enhanced Whole Home WiFi; Wireless Home Sound System; Digital TV. You may choose to keep your service plan or choose another plan available at the time, but you will be subject to paying applicable rates plus applicable fees and taxes. Access Wireless - Free Government Smartphone + Unlimited Phone Service All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. B10. And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. GSM coverage required. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Voicemail Guide www.EnTouch.net 281.225.1000 (281) 225-0000 Aliana, Berkshire, Cardi Ranch, This review was chosen algorithmically as the most valued customer feedback. How do I check my Assurance Wireless account? | TechShift.net For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). . enTouch Wireless reserves the right to block calls to any country or international number range without notice. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Video typically streams in SD (480p). Servicing California and 33 other states! Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. Promotional offers may be modified or withdrawn at any time. Please refer to enTouch Wireless Terms of Service for more information. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. Established in 1995. enTouch was founded in 1995 by H.E. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. You can pay your bill online with your MyAstound Account, our online bill-pay portal. My Account. Copyright 2022 enTouch Wireless All Rights Reserved. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. OFFERS MAY VARY BY STATE and service may not be available in all areas. Offer not available for existing enTouch Wireless customers. Participates in the Food Distribution Program on Indian Reservations. If you have any trouble, we are ready to help just dial 866.488.8719. CA subscribers on the free combination CA Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 25 GBs of data. A household is eligible to receive an ACP discount if a member of the household meetsoneof the criteria below: Households residing on Tribal Lands are additionally eligible to receive an ACP discount if a member of the household meets one of the criteria below: ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. It also helps you to easily solve common issues without needing to call customer service. Well be available any time you need help with your phone or your service. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. TruConnect's free wireless plans just got better with Amazon Prime. Most individuals who qualify for Lifeline also qualify for ACP. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Customers may have one ACP and one Lifeline benefit per household. Please see the full Terms of Service for additional information. EnTouch Wireless Get a free smartphone from EnTouch Wireless. 3 days, two port requests, a handful of CSR's that could barely speaky da English and one unhelpful "supervisor" later, we decided to call it quits. OUR FACILITY. M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Promotional offers may be modified or withdrawn at any time. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. How to Unlock Your Phone From Any Major Carrier - Consumer Reports Unemployment/Workers' Compensation benefits statement. International calling does NOT include text messaging, picture messaging, or video messaging. Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . 2) You authorize enTouch Wireless to disclose necessary information that you have provided to third parties, or information that enTouch Wireless has obtained about your rewards account: (i) to agents of enTouch Wireless or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court . Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. You must opt-in and choose an eligible ACP service plan. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Videos stream at DVD quality (480p). We're here for you, 7 days a week, 7am-12am Eastern. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. UNLIMITED DOES NOT MEAN UNREASONABLE USE. We Are In 34 States! Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Press the size on the backside of the card related to the SIM size your phone needs. Cancel anytime by visiting "Manage Prime Membership" in "Your Account" on Amazon.com and adjusting your membership settings. Customers must be first-time Amazon Prime . THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. Veterans Administration benefits statement. Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. To continue receiving your ACP service with enTouch Wireless, you must make or answer a voice call or send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from enTouch Wireless at least once during any 30-day period. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. An eligible household is limited to one monthly service discount and one device discount. Overview; Facilities Management; KPIs; Strategies; Smart Buildings, Smarter Benefits; AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. Rasta Jeff of St. Clair, US. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). All . The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Qualifying individuals receive Free cell phone service. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Taxes and fees included with service plan pricing. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. The ACP monthly service and device discounts cannot be transferred to another household or individual. OFFER of Free phone with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Your household can receive only one Lifeline and one ACP benefit.